Thanks for your purchase of our quality products.we are confident that our products will exceed your expectations for value.performance and ride quality.Each ˇ°JIABAOˇ± E-bike has been checked and ridden before packing and every effort has been made to arrive to you in top quality condition.Quality Warranty terms:
- Frame:3 years quality warranty.
- Battery: we provide 12 months quality warranty time for lead acid battery and 24 months quality guarantee for Li-ion battery.
- Electric motor: we provide as long as 24 months quality warranty.
- Charger: we provide 12 months quality warranty.
- Controller: we provide 12 months quality warranty.
- Throttle: we provide 12 months quality warranty.
- Tyre: we provide 6 months quality warranty.
- Brake system: we provide 6 months quality warranty.
NOTE: This warranty is limited to the original purchaser only.Normal wear,accident,abuse,neglect,improper assembly,use of parts not originally intended for use with the ˇ°JIABAOˇ± will invalidate your warranty.
We hope you enjoy the "JIABAO E-BIKE" and all the benefit it will bring.
Why we are so confident to provide so long time of quality warranty?
- JIABAO focus on the oversea market especially European and American markets,we consider quality as our life,so we are quite confident of our quality.
- We carry on periodic training to our staffs,in order to enhance their consciousness of quality.
- Each E-BIKE will be strictly checked before it launch into the market, to insure it can reach your requirments and satisfy you.
- We check all the components before assembling,to make sure that broken or deficient components will not be fixed to the bikes.
- We always try to improve the quality of our products; meanwhile we pay much attention to our customer service. We will provide a certain amount of free spare parts to you when you place a quantity order. Quality problems will be solved at the first time when you come across it.
- JIABAO choose good suppliers to cooperate with, the main fittings are mostly from Japan,Taiwan and other top suppliers,such as SHIMANO, ZOOM, NECO,KMC,KENDA etc.